Need a hand?
Tell us what you were trying to do, what happened, and any message you saw. Include your iPhone model, the HIITR version, and, for display problems, the display type and model.
Before sending a screenshot, remove anything personal. Never send a pairing code or a photo of the pairing QR code.
Contact: support@hiitr.io
Common questions
My display doesn't appear in Class Display.
Check the phone and the display are on the same Wi-Fi, and that HIITR Display is open on the TV. If HIITR shows LOCAL NETWORK IS OFF, tap OPEN SETTINGS and turn on Local Network for HIITR.
The board says "Connection interrupted".
The board carries on by itself for a while. Open HIITR on your iPhone, and the display catches up within a few seconds.
I've got a new iPhone, or the display has forgotten me.
Pair again: scan the QR code, or enter the Samsung code. On Android TV, Forget paired iPhones clears every pairing on that TV.
Does the TV need the internet?
No. Everything happens over your own Wi-Fi.